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LEGAL

Privacy Policy

Effective September 10, 2026

Zenovy respects your privacy. This policy explains how Zenovy, referred to as "Zenovy," "we," "us," or "our," collects, uses, and handles information when you visit zenovy.net, book a Growth Diagnostic, communicate with us, or otherwise interact with our website and services.

Information we collect

We may collect information you provide directly to us, including your name, email address, phone number, business or company information, website information, appointment details, and anything else you choose to provide through a form, booking flow, or direct communication.

We may also collect technical and usage information when you use the website, such as browser and device information, pages viewed, referring pages, interactions with the site, and marketing attribution data such as UTM parameters or advertising click identifiers.

How we use information

We may use information to respond to inquiries, schedule and manage appointments, communicate about a Growth Diagnostic or requested services, operate and improve the website, measure marketing performance, maintain security, prevent misuse, and comply with applicable obligations.

Where permitted, we may also use contact information to communicate about Zenovy services or opportunities that may be relevant to your business. You may opt out of marketing communications at any time.

Service providers and technology

Zenovy uses third-party providers to support parts of the website and business, including scheduling, customer relationship management, communications, hosting, analytics, and measurement. These may include HighLevel and Google Analytics.

We may also use cookies, browser storage, tracking parameters, and similar technologies to support website functionality, preserve attribution information, and understand how visitors use the site.

These providers may process information on our behalf according to their own terms, privacy practices, and our arrangements with them.

How we disclose information

We may disclose information to service providers and technology partners that help us operate the website, manage appointments, communicate with prospects and clients, analyze website activity, maintain business systems, and provide services on our behalf.

We may also disclose information when reasonably necessary to comply with law, respond to lawful requests, protect rights or safety, investigate fraud or misuse, or in connection with a potential or completed business reorganization, financing, acquisition, or transfer.

Zenovy does not sell personal information.

Communications

If you provide an email address or phone number, we may contact you regarding your inquiry, appointment, requested services, or other communications you have agreed to receive.

For text messages, message and data rates may apply and message frequency may vary. You may reply STOP to opt out of eligible text communications or HELP for assistance.

You may unsubscribe from marketing emails using the unsubscribe mechanism provided in those messages. Opting out of marketing communications does not necessarily prevent communications that are reasonably necessary to respond to your request or administer an existing appointment or business relationship.

Data retention

We retain information for as long as reasonably necessary for the purposes described in this policy, including maintaining business records, managing communications and appointments, improving services, resolving disputes, enforcing agreements, and complying with applicable obligations.

Retention periods may vary depending on the type of information and why it was collected.

Data security

We use reasonable administrative and technical measures intended to protect information in our possession. No website, transmission method, storage system, or online service can be guaranteed to be completely secure.

Your privacy choices and rights

Depending on where you live and the law that applies, you may have rights relating to your personal information, which may include requesting access to, correction of, or deletion of certain information or objecting to certain uses of that information.

We may need to verify your identity before completing certain requests. Available rights and remedies vary by jurisdiction and may be subject to legal exceptions.

Children

Zenovy's website and services are intended for businesses and adults and are not directed to children under 13. We do not knowingly seek to collect personal information from children under 13 through this website.

Third-party websites

Our website may link to or integrate with third-party websites and services. Zenovy does not control the independent privacy practices of those third parties, and we encourage you to review their policies when interacting with them.

Changes to this policy

We may update this Privacy Policy from time to time to reflect changes to our services, technology, business practices, or applicable requirements. When we make changes, we may update the effective date shown on this page.

Contact

For privacy questions or requests, contact Zenovy at info@zenovy.net.